// Work History
Work Experience
Senior Software Engineer
HCLTech
- Delivered 40+ large-scale Adobe Journey Optimizer in-app campaigns end-to-end during Black Friday/Cyber Monday — reaching 20M+ users
- Improved CTR and purchase completion rates by 10–15% through refined audience segmentation and creative experimentation
- Owned production readiness: QA coordination, experience rendering validation, zero critical post-launch issues
- Built and optimised data ingestion and processing workflows for personalised decisioning systems
- Collaborated across engineering, QA, and product to improve release reliability and operational efficiency
Adobe Journey Optimizer
Data Pipelines
Campaign Engineering
Personalization
Production Systems
Software Engineer I
Classplus
- Contributed to monolith-to-microservices migration — improving scalability, fault isolation, and deployment velocity
- Designed and implemented backend services using Python and Node.js (Express) for analytics and operational workloads
- Built SQL-driven ETL pipelines using MySQL and PostgreSQL powering dashboards and operational reporting
- Integrated REST APIs with frontend reporting interfaces for near real-time platform and student performance visibility
- Diagnosed and resolved production issues through log analysis and structured debugging
Python
Node.js
PostgreSQL
ETL Pipelines
Microservices
REST APIs
// Education
Academic Background
M.Tech in Artificial Intelligence & Machine Learning (WILP)
Birla Institute of Technology and Science (BITS), Pilani
Coursework: Distributed Systems, Deep Learning, Data Management for ML
M.Sc. General Studies (Data Science Minor)
Birla Institute of Technology and Science (BITS), Pilani
// Certifications
Certifications
Prompt Engineering Level 3
Percipio · Advanced prompting, multi-step reasoning, safety & evaluation
Generative AI Fundamentals
Percipio · LLMs, embeddings, tokenization, context windows
AWS Cloud Practitioner
Percipio · IAM, EC2, S3, CloudWatch — Exam pending